Privacy

The https://au.recogniseme.sodexonet.com/ website is managed on behalf of the Sodexo Australia Pty Limited ABN 50 006 072 975 by Synchro Marketing Australia Pty Limited (Synchro Marketing) ABN 33 064655750. It provides an online ‘Business to Business’ platform for companies to recognise and reward their workforce.

The purpose of this policy is to summarise the obligations and principles, which Synchro Marketing has undertaken in order to control and protect personal and private information and comply with the following Australia/New Zealand Law:

• Privacy Act 1988 (AU/NZ)
• Privacy Act 1993 (NZ)
• SPAM Act 2003 (AU).

By using the Sodexo 'Recognise Me' Website you consent to using your personal information as set out in this Privacy Policy.

Generally we use the information we collect about you for two purposes: 

1. To facilitate your participation in Sodexo 'Recognise Me' and 
2. To create a better, more personalised experience for you. 

Our electronic commerce and privacy standards are derived from the world's best business practices and we abide by the following principles:

Information Collection and Use

There are several ways in which we collect personal information. As much as possible, we will  collect your information directly from you by means of registration, completion of forms, surveys or emails, as part of an order for products or services, inquiries and in situations in which you have chosen to provide the information to us.

To enable us to successfully manage the Sodexo 'Recognise Me' website we may also collect personal information from Sodexo, such as your employment details and contact details. If we collect details about you from someone else, we will, whenever possible, make sure you know we have done this and why. If at any time you would like to correct this information, please contact Help@Au.RecogniseMe.SodexoNet.com.

When you register with Sodexo 'Recognise Me' and sign in to the Sodexo 'Recognise Me' website or access email communications, you are not anonymous to us. We only collect information that is necessary for what we do. For example, we require address details to distribute rewards earned through Sodexo 'Recognise Me'.

The Sodexo 'Recognise Me' platform automatically receives and records information from your computer and browser, including your details, IP address, cookie information, software and hardware attributes, and the page(s) you access to:

a) Improve our services, web site and online experience
b) Provide anonymous reporting for internal use and Sodexo.

If you do not wish for information to be collected through the use of cookies, you can disable, remove or block the use of cookies in your internet browser.
 

Information Sharing and Disclosure

To be clear, the information we collect is shared with Sodexo.

We do not rent, sell, or share personal information about you with other people or non-affiliated companies except to effectively manage the program and provide products or services you've requested, when we have your permission, or under the following circumstances:

• We provide the information to trusted partners who work on behalf of or with Synchro Marketing or Sodexo under confidentiality agreements. These companies may use your personal information to distribute Reward Claims, or personalised communications. However, these companies do not have any independent right to share this information.
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We do not transfer personal information to overseas recipients. If we are ever in a position where we may need to transfer your personal information to an overseas recipient, where practical, we will notify and seek inferred or expressed consent from you and ensure the foreign organisation/recipients of the data handle it in accordance with the Privacy Act and where required, the provisions of the GDPR.

Let Us Know What You Think

Privacy is a sensitive issue. At any time, if you believe we have not adhered to these principles, please let us know us by e-mail at Help@Au.RecogniseMe.SodexoNet.com and we will make every effort to review and correct the problem. We also welcome your questions, suggestions and comments about privacy and our Code of Practice.